The Redundant Department of Redundancy

Today my wife was trying to get a prescription filled at Costco. According to the pharmacist, the prescription needed to be re-authorized by her doctor, despite the fact the it was originally prescribed with refills and it had only been filled once. Rather than argue, she calls her doctor's office...and is transferred to their answering service.....only to get the answering services' voice mail. Sometimes, you just have to love technology.